Appointment FAQs
How do I book an appointment?
Message our team on WhatsApp for available times. We’ll confirm the date, time and consultation details in your chat.
Can I consult online?
If you prefer an online consultation, mention it in your booking message. Our team will check availability.
How much will it cost?
Ask our team for the consultation fee on WhatsApp before you confirm your appointment.
Will I be prescribed medicine?
You can ask about weight-management medicines, including injections, at your consultation. Your doctor will review your history, current medicines and preferences before discussing possible benefits, side effects and follow-up.
Is my information private?
When you message us on WhatsApp, Metiva receives your number and message so our team can reply. Please wait until your consultation is confirmed before sharing medical reports.
Can I help a family member prepare?
Ask which questions they want answered. You can help them make a list of medicines and gather recent reports to bring to their consultation. You can ask about appointment times on WhatsApp without sharing their medical details.